Refund & Cancellation Policy
At Flightinary, we provide a digital tool that allows you to preview your document before you commit to a purchase. Because our product is a digital file delivered instantly upon payment, our refund policy is as follows:
Preview Before Purchase
We offer a real time preview of your itinerary. By completing your payment, you confirm that you are satisfied with the layout, data, and appearance of the document.
Final Sale
Once the high resolution PDF is generated and delivered to you, the sale is final. We do not offer refunds for "change of mind" or if the document is no longer needed for your specific purpose.
Service Failure Guarantee
If a technical error occurs where our system fails to generate or deliver your PDF after a successful payment, you are entitled to a full refund. In such cases, please contact our support team with your transaction details.
User Input
It is the user's responsibility to ensure all flight data and personal details are entered correctly. We do not provide refunds for user-side data entry errors.
If you have any questions about this policy or need assistance with a refund request, please contact our support team.